Ordering

All orders must be submitted via this website in accordance with the instructions set out on each step and page of the checkout process.

You are responsible for ensuring the completeness and accuracy of your order details and Matt Jacob will not be liable for any failure by you to provide complete and accurate information in your order.

Matt Jacob Photography reserves the right to refuse or cancel any order at any time, in which case the customer’s sole remedy is a refund of any payment(s) made for such order.

Payment

Payment for any order must be made through PayPal.

Color Matching

You acknowledge and understand that (a) colors as seen on a computer monitor may not look the same as the colors as they appear on our manufactured product, and (b) no guarantee is made that any image as seen online will necessarily match exactly the colors on the final product.

Personal Data

All information submitted by you in connection with any order is governed by our Privacy Policy.

Customs, Excise Duties & Import Taxes

All prints are produced and shipped from Hong Kong. The payment of any import customs charges, duties and taxes, whether local or international, are the responsibility of the customer.

Delivery

Please allow at least 4-6 weeks for your purchases.

Returns

Notification of all shipping defects or damage must be made within 30 days of delivery and accompanied by the shipping receipt and photographic proof of the damage for us to review and make a determination whether damage in fact occurred during shipping.